Attention! BetVoyager is cheating?

[Smoczoor]

In last three days i lost over 30Euro becouse BetVoyager quit my games with strange messages like:
- conennection error
- error with synhronization
- server error etc.

I have 2 different computers, two different internet providers. Both computers are 100% stable, clean with perfect internet. It happens on both computers.
BetVoyager totally ignores my mails with reports.
I just want to inform you all about this situation.
I don't know why it happens. I play BetVoyager since last year and it was working fine till last three days. Only one thing changed - i start to win (~15000 units). I don't like conspiracy theories but it looks like they dont like me

I was playing with chrome/internet explorer. Downloaded their program and it happens often. Now i don't know what to do.

[weddings]

bankroll of 30 or accumulative bets of 30?

[jarabo002]

did you win in Betvoyager? Consistently? Congratulations!!!

Something strange is happenning with BV.

[Chris555p]

May be should try another online casino using same or similar strategy.......;  They may not know u there mate.

[ego]

There is no reason for them to avoid your game using server connection issue.
I am pretty sure that is what happen.

If they don't like you winning, then they just limited your game or ban you, with out giving you any reason, they don't have to and they don't care.

[Ralph]

It is sometimes connection problems at BV.  Happens sometimes every day. We can then lose the bet on the table. You seems to have it for the first time, after a couple of years. It has to do with BV connection problem, well known.

I have not seen a connection with winning and the problem.  I think they do all they can to avoid it. How can they have use for such a problem?   

I have once lost 50 Euro due to failure of connection.  On the other hand I had no problem withdrawn  2000 times more.

[Smoczoor]

Thanks for replys guys!
As i said i was playing on BV since last year. It happens few times in last 3 days. I hope it is only coincidence.

I lost 30 Euro in four or five sessions (i bet money on table and error shows).

I have to found other casino with 0.01 Euro or wait few days and try to play again.

[Azim]

Thanks for replys guys!
As i said i was playing on BV since last year. It happens few times in last 3 days. I hope it is only coincidence.

I lost 30 Euro in four or five sessions (i bet money on table and error shows).

I have to found other casino with 0.01 Euro or wait few days and try to play again.

You playing Live for 0.01. Where?

[TwoCatSam]

Azim

I cannot find the word "live" anywhere.  Please color it red for me.

All...........

Lord, I see this problem every day.  Saw it twice today.  I run two computers and two bots.  Sometimes when one fails, the other will within minutes.  Sometimes not.  Some days one computer will run for hours while the other will cut off a lot.

It just happens.  It's just a part of the misery we endure to gamble.

Sam

[superman]

Downloaded their program

Theres the main problem in my opinion, never play with the download version it has never worked properly as far as I know, I always use the online version.

did you win in Betvoyager? Consistently? Congratulations!!!

Many do, it's not that hard to do if you know what you are doing.

It just happens.  It's just a part of the misery we endure to gamble

Correct Sam, but I can't understand how many people here say they lost their money, I have emailed them probably 3 or 4 times in the past when it does happen, I tell them 3 things

1) how much I had on the table
2) my bet location (easy for me as it was either red or black)
3) how much I expect my balance to be due to THEIR c***up, not mine

EVERY time I have told them they have put ALL funds back into my account, no questions, they just do it, YOU are the customer ! they respect that, they can check their data/servers/error logs etc to see if you are lying.

If you want to be really safe, take a screenshot and send it, I never have as I have always been refunded.

[iggiv]

i also had problem with BV (connections, freezing etc). I think they are not cheating

[Chrisbis]

I totally agree with Superman.......

and further more, a server/error/messages is not, in my book,
concrete evidence of cheating (as we know it Jim)

We may need, collectively, as a group (say this forums members and other places), who use the BV platform casino experience, to write a letter explaining all of our concerns about this lack of customer service (server wise)
The fact that one can play at other purely on-line casino places, for hours at a time, and maybe even days at a time, is testament in itself, that there is a systemic server problem at BetVoyager.
(that, or its deliberate server depletion manipulation)

Shall we have a debate on whether a collective letter of 'complaint' would be a good idea?

[reveal= ZyngaPlusCasino Game Play.] Three days ago, I played my £6000 play through wagering requirement at ZyngaPlusCasino with their free £30 (ending the session with £208 BR) over two long nights, and never once had a server, cut off error. Just shows eh.[/reveal]

[superman]

From what I have asked in the past it is not their server, it is their carrier, ISP, as they are not in a 1st world 'type' country their internet connectivity is only 'fair' not good or great. A server is the same as your computer, its either on and running without any errors or it needs a reboot, we know that when an issue arrises if we close the game and reopen it everything is fine, this means 2 things, the server was not rebooted (could take up to 2 minutes) secondly, it was the connection between us and the host, their problem is a connectivity problem.

[Chrisbis]

Good point superman.

Maybe not everyone is aware, that BetVoyager base is in the tiny island of Netherlands Antilles
which is just off the Venezuelan coast..... they are part of the Dutch (Netherlands) territory.
One would imagine that ALL signals must have to leave by satellite dish!
Info on BetVoyager
[attach]

[Ralph]

They are registered i Caribbean (juridical issue), but that is not the same as the servers are located there. Betvoyager has Russian ownership.
The connection problems has been for long, so it may be out of there control.
You can see on statistic pages (google) they can have 50 million hits a day. It may be a lot of bots, as all penny casinos attract.
They have NOZ ans equal odds on near all games.
I do not know any other casino which is better than BV despite the problems with connections.