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William Hill Closed My Account after just 1 Week !

Started by Twisteruk, Jul 20, 05:45 PM 2012

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0 Members and 40 Guests are viewing this topic.

trebor

Quote from: Twisteruk on Jul 21, 05:11 AM 2012
I think they just didn't like my MM

It can't be the money, can it ? £160 ? Is that enough for w@ankerhill to go running scared to its Mommy ??

I think Vic is right, they just saw how I was playing and knew I would take them for a bucket load

I did write a reply to their response and this is what I got,

Hi Paul

This is Mark from the Customer Services Team.

We have received your email and we understand how you feel.

You may access other games (RNG) but there are certain games in the casino that you no longer have access.

However, the information that we have provided you was based on the result of a full investigation. Your concern has been diligently investigated and has undergone a full and thorough review by a group of dedicated agents.

We understand that you are not satisfied with the results; but we aim to provide a fair, reliable and competent conclusion in line with our goal to deliver excellent customer service to all our valued customers.

Please let us know if you need further assistance.



W@NKERHILL.CO







At least they have a sense of humor.


Trebor

Twisteruk

Quote from: turnerfeck on Jul 20, 07:26 PM 2012
Twister...
I've been with William Hill for 3 years without a hiccup.

I recently had about 14 withdrawals all in action ranging from £15 to £30

I won £200 with their complementary £8 they gave me...no probs.

Turner.

They comped me £8, £12, and £25 in one week once.

What is ure overall Profit and Loss ?? Are you constantly winning ??

If ure with them for 3 years without a 'hiccup' then I dont understand why they would close me down for £160

Its Set In Stone =)

Twisteruk

Quote from: D1 on Jul 20, 08:27 PM 2012

Hi Twister

I lasted 10 days

I did win 2 grand but got the same letter as you did

I was surprised but I did manage to get all the cash out in the end

When I complained they said they did not like my style of play

all I did was hit some hot repeaters and kept doubling my bet

I hit a good run and it paid off

They are just sore losers

so wankerhills and stick there casino where the sun don't shine LoL

D1.

I think, most likely, thats what they thought I would of gone on to do. So they nipped in the bud so to speak

It is sad when a Casino can not stomach a loss of £160

Also maybe they thought I would increase my Stake as I was, at the time, playing 10c Stakes
Its Set In Stone =)

Twisteruk

Quote from: ausjase on Jul 21, 05:14 AM 2012
can't seem to use william hill in Australia anymore. What is orphs 8 numbers ??
Cheers jason

hey Jason

FYI willhill have banned AUS from their site(s), its due to ure Goverment restrictions.

Here is a cover for playin Orph's. Can be very profitable if you find a wheel where they pop up more often than they should

Orphelins (orphans)
These numbers make up the two slices of the wheel outside the Tiers and Voisins. They contain a total of eight numbers, comprising 17,34,6 and 1,20,14,31,9.
5 chips or multiples thereof are bet. 1 chip is placed straight-up on 1 and 1 chip on each of the splits: 6/9; 14/17; 17/20 and 31/34.
Its Set In Stone =)

ausjase

ok thanks :) I havent played online for a while. What is the progression you use if you dont mind ??

Turner

Quote from: Twisteruk on Jul 20, 06:57 PM 2012
Hey everyone  :wink:

Well I was playing 10c Roulette and turned £40 into around £200

Yes just £160 Profit and they close me down !

The reason for the withdraws was my own MM so I could not 'lose it' if the chance came

Maybe this was what they didn't like ? On reflection that is most likely why. As soon I won around £20 I withdrew it and just played on with my deposit of £40

I didn't use a Method, I just played Orph's (8 numbers) with a progression
I play regularly like this on Will Hill

£35 deposit.

Some system or other, mabe repeats or I play either side of a prime number...so 11 shows, i bet 7,11,13.

I win...balance £47, I bank the £12 as a withdrawal.
I allways habe the original balance at close of play. In withdrawals will be £12, 17.
At the end of the week, If I am in profit, I will cash what hasn't gone back into my bank acount out of withdrawals and back into the deposit. My balance will be £57 which is made up from 3 or 4 little withdrawals then i withdraw the lot so there is one big withdrawal.

I've played like that for 3 years.

One thing I do regularly is this. If I had a good week, I leave £30 in..or similar and play silly with it.....I usually get it to £50, but eventully will lose it.

It shows as a loss. You need to lose a bit so you don't go over the radar.

I risk £100 a month. best is £450, worse has been £100 loss a few times in 3 years. I usually stop at £50 loss and withdraw the other £50 I put in.

Just note that habit of chopping off the profits into little withdrawals. It looks really suspicious.

But they never say a word.

That may all be bollox.....but its worked for me.

Additional info.

I only play live wheel, either with a Dolly Dealer, or Airball.

I never play RNG......I do play in practice mode a lot too....that is RNG. I practice baccarat and Craps there. They will be monitoring there too you know?

I noticed a new window in practice. When you wina few times, a pop-up shows saying "you are doing really well, why not try live play?"

that's recent.

One odd thing also....I've noticed during a nights session, there are quite a few no plays (X) where the ball left the wheel.

oh....something else I do a LOT. I play their live wheel but play it on RX...so I am playing live numbers as they come out...but in RX. it times out every 5 mins, but I reboot. I can do that 15 times a night. That must look suspicious too.

Twisteruk

Quote from: turnerfeck on Jul 21, 07:38 AM 2012
I play regularly like this on Will Hill

£35 deposit.

Some system or other, mabe repeats or I play either side of a prime number...so 11 shows, i bet 7,11,13.

I win...balance £47, I bank the £12 as a withdrawal.
I allways habe the original balance at close of play. In withdrawals will be £12, 17.
At the end of the week, If I am in profit, I will cash what hasn't gone back into my bank acount out of withdrawals and back into the deposit. My balance will be £57 which is made up from 3 or 4 little withdrawals then i withdraw the lot so there is one big withdrawal.

I've played like that for 3 years.

One thing I do regularly is this. If I had a good week, I leave £30 in..or similar and play silly with it.....I usually get it to £50, but eventully will lose it.

It shows as a loss. You need to lose a bit so you don't go over the radar.

I risk £100 a month. best is £450, worse has been £100 loss a few times in 3 years. I usually stop at £50 loss and withdraw the other £50 I put in.

Just note that habit of chopping off the profits into little withdrawals. It looks really suspicious.

But they never say a word.

That may all be bollox.....but its worked for me.

Additional info.

I only play live wheel, either with a Dolly Dealer, or Airball.

I never play RNG......I do play in practice mode a lot too....that is RNG. I practice baccarat and Craps there. They will be monitoring there too you know?

I noticed a new window in practice. When you wina few times, a pop-up shows saying "you are doing really well, why not try live play?"

that's recent.

One odd thing also....I've noticed during a nights session, there are quite a few no plays (X) where the ball left the wheel.

oh....something else I do a LOT. I play their live wheel but play it on RX...so I am playing live numbers as they come out...but in RX. it times out every 5 mins, but I reboot. I can do that 15 times a night. That must look suspicious too.

I understand what ure saying but surely it comes down to Profit and Loss ??

Ok my style was suss to them as I only played at certain times BUT if ure with them for 3 Years and turn out 20 30 or 40k (Whatever it is) Profit a year then thats gonna close you down, no matter how you play
Or at least I would think it would

No I never used their RNG, however I was directed to do so once I was banned from their Live Casino
Its Set In Stone =)

Turner

Did you have an argument with them about something over the live chat thingy. They can be quite non commital....meaning, when you (kind of) accuse them of something...they come over all "you dont know our systems like we do...that cant go wrong sir..."

And the story allways ends the same. "We are continually striving to give our customers the best service possible"

Twisteruk

Quote from: turnerfeck on Jul 21, 08:16 AM 2012
Did you have an argument with them about something over the live chat thingy. They can be quite non commital....meaning, when you (kind of) accuse them of something...they come over all "you don't know our systems like we do...that can't go wrong sir..."

And the story allways ends the same. "We are continually striving to give our customers the best service possible"

Nope. It happened just the way I told it.

As for the X games where the ball spins out of the wheel, that does happen alot (more so than ive ever seen before) but I dont think its suss
I see happen 2 or 3 times in a row and it was while the wheel was spinning the ball spun out onto the floor
They have nothin to gain by it
It wasnt like the ball was in a number and then flew out, thats how I saw it anyway.


Its Set In Stone =)

Turner

ok...I guess its the last thing you feel like doing....but could you type out a perfect session that you performed.

I bet this...on that, it lost this....I did this, I won that....

mabe the clue lies there. Also how you deposit and withdraw during that session.

I think thats the only way to get to the bottom.

When you joined also....did you refuse the free bonuses?

Twisteruk

All I did was deposit £40 and play Orph's after a Trigger then play until win. Then once I had won £20 or there abouts I withdrew it and continued on from £40

Thats it.
Its Set In Stone =)

TwoCatSam

I find it strange that the guy named Nigel--A Brit, I assume--would so murder the King's English.  (I'm referring to post one, the copied message from WH.)


****We write further to your recent contact with our Online Support team***

Who writes like that?  Chinese trying to write in English.

Sam
If dogs don't go to heaven, when I die I want to go where dogs go.  ...Will Rogers

Robeenhuut

Quote from: TwoCatSam on Jul 21, 12:32 PM 2012
I find it strange that the guy named Nigel--A Brit, I assume--would so murder the King's English.  (I'm referring to post one, the copied message from WH.)


****We write further to your recent contact with our Online Support team***

Who writes like that?  Chinese trying to write in English.

Sam

What do you expect Sam?. A customer support is on a low paying scale and no offense to anybody involved and i apologize for my ingles too.  ;D
Matt

Twisteruk

Quote from: TwoCatSam on Jul 21, 12:32 PM 2012
I find it strange that the guy named Nigel--A Brit, I assume--would so murder the King's English.  (I'm referring to post one, the copied message from WH.)


****We write further to your recent contact with our Online Support team***

Who writes like that?  Chinese trying to write in English.

Sam

Most likely LOL !
Its Set In Stone =)

Turner

Quote from: TwoCatSam on Jul 21, 12:32 PM 2012
I find it strange that the guy named Nigel--A Brit, I assume--would so murder the King's English.  (I'm referring to post one, the copied message from WH.)


****We write further to your recent contact with our Online Support team***

Who writes like that?  Chinese trying to write in English.

Sam

Sam,

It reads actually perfect English. I saw absolutly nothing wrong with it.

Its how we talk....LoL

Granted...its layed out in a legal term way...but its perfectly correct.

I love the way you keep calling us Brits too. Britain is some world concept. No one in England, Scotland, N ireland or Wales thinks they are British...

The whole concept of having a GB football team in the Olympics is hillarious

Football was invented for the sole purpose that the 4 countries could hate each other more.

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