William Hill Closed My Account after just 1 Week !

[VLS]

Possible straight answer:

Dear Paul

Just like any other RNG operator we have the ability to re-try the RNG until any from a more convenient number pool as determined by us is picked prior to transferring the results to you. We are not incurring in any irregularity since you agreed to this by accepting our Terms of Service (please see section 25):

25.6       You acknowledge that our random number generator will determine the outcome of the games played through the Services and You accept the outcomes of all such games.
link:s://williamhill-lang.custhelp.com/app/answers/detail/a_id/6719

At all times the player is playing samples from an industry-certified true RNG sequence which can transparently stand auditing. The results are unmistakably pulled from our RNG, being our right to reserve how many times it is re-set prior to number transferring.

Note that this practice is common throughout the gaming world and whilst we understand you may not be satisfied with this, it is our prerogative to do so.

Thanks for playing at w@nkerhill

[Twisteruk]

Possible straight answer:

Dear Paul

Just like any other RNG operator we have the ability to re-try the RNG until any from a more convenient number pool as determined by us is picked prior to transferring the results to you. We are not incurring in any irregularity since you agreed to this by accepting our Terms of Service (please see section 25):

25.6       You acknowledge that our random number generator will determine the outcome of the games played through the Services and You accept the outcomes of all such games.
link:s://williamhill-lang.custhelp.com/app/answers/detail/a_id/6719

At all times the player is playing samples from an industry-certified true RNG sequence which can transparently stand auditing. The results are unmistakably pulled from our RNG, being our right to reserve how many times it is re-set prior to number transferring.

Note that this practice is common throughout the gaming world and whilst we understand you may not be satisfied with this, it is our prerogative to do so.

Thanks for playing at w@nkerhill

HAHAHAHAHAHAHHAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA !

OMG Vic that made me laugh !

[Kingspin]

 I quit playing at william hill about 2 years ago give or take.  They hate winners i agree 100%.
When a casino is banning a player for winning a few hundred measly quid is beyond belief.
Lesson to learn here people , play crafty do not make repeated withdrawels , most casino's will consider banning you if you do..Avoid william hill at all costs!!

[Twisteruk]

I quit playing at william hill about 2 years ago give or take.  They hate winners i agree 100%.
When a casino is banning a player for winning a few hundred measly quid is beyond belief.
Lesson to learn here people , play crafty do not make repeated withdrawels , most casino's will consider banning you if you do..Avoid william hill at all costs!!

Vert true.
William Hill are a terrible Casino to play at if you win, even if its as low as £160 play 10c Roulette
Their table limits are really low
I would say PaddyPower are by far the best Casino on the block now
Great Video Feed and great table limits
I think Bac is around £15,000 Max bet !

[subby]

padypower have just increased their min bet to 50p up from 10p :/

Anyone got any more 10p casinos?

[amk]

I like Noble Casino subby.


Can they be trusted? I like to think so.


Wish Bayes had his own casino

[soggett]

I would like to add to this thread what just happened to me in WillamHill casino

So far I took about 700$ from them - thats profit not counting my depoits
Thats 700$ and I am with them since february this year so it's not that much

I was playing like usual when I got a message about connection problems and that I had to confirm my bets manually. It happens lately more often but it's ok, i just click confirm and when I stop betting I close the table and open it up again and the auto-confirm works again
So,
the bet didn't register and I got the message that it didnt register and to contact support, bla bla bla
no matter, I didn't get a hit so no problem
I re-bet and click confirm
the ball spins and I get a hit
So ok, im thinking ok, I got a hit I'll close it and open again...
But whats this
a window opens and says connection problems bla bla bla
and I didnt get my money
I contact support and thats when I lost 2 years of my life
for the love of me I can't understand why they don't see some things or is it on purpose
So the table I was playing wasn't availabe any more, I guess it went offline
I join the other table to see my last played game code as directed by the operater "Issis"
off course the last game code is 2 numbers before my win ( after that is the spin that didnt register and then my winning spin)
And offcourse he says that he sees that was my last bet
So now I am arguing with him and I give him the next two numbers and tell him to go check that the table is offline
He says that i am haing connection problems and theres nothing they can do
I am not having connection problems casue if I did I could not be speaking with him now could I?
And I tell him that they are having problems, there table is offline and such
He asks me if I have a scrennshot
Now I didn't know I had to screen every win I got - that's insane
So after a little more arguing the table gets back up
I go to the table and look at the history and there was my hit, and I see my balance grows - I got my money
I give him the code and tell him I got my money and that now he knows that I am not a liar
He tells me that I just played that and gives me stats about the last spin showing I played it 11 minutes ago ( I mean how dumb is this guy)
I tell him to look at the time and that I did not just play it , I played it 11 minutes ago
Then he copy pastes me some connection issue rule from their TOS
and I ask him is he going to copy paste me now? What I am talking with a robot or something?

Any way, after being practically called a liar and a thief I did not get any appology whatsoever

This is the third time I had problems with them
Always connection problems, always on their side
last time i told them  I was gonna leave if it happenes again and I am leaving
I mean, it's not much money
today it was like less than 10$ at stake, but its my 10$
I am leaving WH today, I hope they close down soon

Any suggestions on 0,1$ live casinos that wont f..k with you, especially for 10$?

[Drazen]

I would like to add to this thread what just happened to me in WillamHill casino

Hy sogget my friend. Are you still playing my "shot of third" with that modification?


Congrats on results


Get away from WH. They become worst casino around...


Joyland should be good i think


Cheers


Drazen

[soggett]

Hy sogget my friend. Are you still playing my "shot of third" with that modification?


Congrats on results


Get away from WH. They become worst casino around...


Joyland should be good i think


Cheers


Drazen

Hello my friend
yes, still at it
Ok, ill give it a go there
I'll send you a mail

[vundarosa]

Hi soggett
I'm sorry about your hassle but i don't see anything suspicious in itself. What you described happens to me quite often where my bets don't get accepted even after i press confirm. You need to get the small pop up that confirms your bet otherwise you'll not get paid for them. Also, when connection lags, you see a number and you think you got a hit, but its actually at the time your connection was still trying to forward your bet.
I had times where the number hit, it showed on my screen my pay out and right after that it showed the "bet not accepted" pop up.

Nothing to do with the casino, it’s just sometimes the connections get sluggish, especially if high definition videos and sound are being broadcast.

Twister had new of a nice website to test how good ones internet connection is....i tested and found out that mine is quite crap. This was when i was having trouble with rejected bets on Paddypower. So now i chose more carefully what times i play online.

anyways, keep up the good fight 

vundarosa

[vundarosa]

Twister or anyone else that remembers.....what's that website where you test the quality of your internet connection?!

vundarosa

[vundarosa]

Twister or anyone else that remembers.....what's that website where you test the quality of your internet connection?!

vundarosa

------------------

got it!  its  link:://:.speedtest.net/

Sogget, you may want to try it out

vundarosa

[soggett]

Vundarosa ty but my connection is fine



WH is in England right? so then

[subby]

I like Noble Casino subby.


Can they be trusted? I like to think so.


Wish Bayes had his own casino

Thanks AMK - Do they have live wheels? I can't seem to get in, my Malwarebytes doesn't like their banners

[vundarosa]

if anyone looking for a casino with similar limits to william hill, maybe you can try Prestige or Eurogrand.

If you consider joining maybe you can send me a PM and i refer you and get some free mulla from them 

Here's Prestige casino 10c table limits.

vundarosa